Step 4: Choose Ok and restart your system. And then select Diagnostic Startup option. type msconfig in the box and press Enter.
Step 2: Launch the Run dialogue box by pressing the Windows icon key+ R. If the issue doesn’t resolve, then move on to the next step. Step 1: To load the basic drivers and files, boot your system into Safe Mode. To begin the process by entering the Safe Mode and then perform Diagnostic Startup. Currently it seems, that a rollback to Windows 10 Version 1607 (Anniversary Update) will be the only option.Performing a clean boot can help you, but it will be a little difficult for the non-technical people. This IBM support document claims, that IBM Notes 9.0.1 is compatible with Windows 10 – but there are no words about Windows 10 Creators Update. Also this German forum post and this German Xing post reporting the same issue. The thread linked above contains a couple of user posts, claiming the same or similar issues. Workstation without this update have not this problem. In Mailbox: When I move the mouse to left to the mail directory, then I have a blue screen. I have the same problem after update Windows 10 April 2017. Microsoft says my mail system is not compatible… and I should use Outlook :-)ĭo I have another choice than reverting to previous Windows version ?Īnd another user confirms that Google cache, because Notes forum returns error 500).Ĭreators Update – Notes – Unexpected Kernel Mode Trap I have just installed Windows 10 Creator edition.Įverything fine until I start using Notes 9.0.1 FP6 social edition 32 bit (Local).Īfter a few minutes, I get blue screen : Unexpected Kernel mode trap. I came also across a forum thread in Lotus notes forums ( Google cache, because Notes forum returns error 500) where some user are reporting blue screens: They also recommend to create a support case at Microsoft. IBM recommends a rollback to Windows 10 Anniversary Update. The issues occur during opening IBM Notes data bases with IBM Notes Standard or Basic Client version 9.0.1 FP7 or FP8. Some of our customers are facing system crashing after installing Windows 10 Pro Creators Update (Version 1703). I stumbled upon this German Microsoft Answers forum post, reporting an issue with IBM Notes 9.0.1 FP7 /FP8.
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